Customer Feedback

Thanks to everyone for taking the time to give feedback to Devon by Bike!

Here are just a few examples:

  • Definitely will recommend Devon by Bike to others - it was the perfect way of getting bikes and riders to start point. We maybe coming down later this year with a group of 8, so we'll be in touch. May 2015

  • My friend and I had a fantastic experience with Devon by Bike. Dave was an absolute pleasure to deal with, despite lots of uncertainty due to weather. I particularly appreciated that we never felt pressured to continue the holiday when the weather forecast looked ominous. Dave was very fair and honest throughout, and thankfully the weather forecast improved and Dave's flexibility allowed us to take full advantage once it cleared! May 2015

  • A total 5 star service from Dave, from the the first communication via e-mail to subsequent phone calls we were kept totally in the picture with progress etc. as for timimgs couldn't of been better, we arranged a time to meet by the Citadel in Plymouth (17.00) we were cycling up from the Barbican at 16.55 when Dave phoned to say he'd just parked up! you cant ask for better than that. Dave is a very friendly guy and the transfer back to Ilfracombe despite a road closure, was comfy and quick. I would highly recommend Dave and Devon by Bike for your bike transport needs. May 2015

  • Absolutely fantastic - thank you! We thoroughly enjoyed our trip and found all aspects of the service to be excellent. We were pleased to find someone who could book the accommodation, transfer luggage and do the final transfer back to the start. This did not seem to be offered by other companies we located on line. I have already recommended you to friends and family. Your choice of B&Bs was also excellent. Sept 2014

  • We had an excellent holiday riding the Devon Coast to Coast from Plymouth to Illfracome and Dave of Devon by Bike was efficient and helpful. We had a technical problem with one of the bikes, and Dave was responsive to our needs. Sept. 2014

  • We found it incredibly easy to book our transport from Plymouth to Ilfracombe for 3 people / bikes. Dave was waiting for us exactly where expected, and had patiently waited for us as we were delayed on route. We had a comfortable and enjoyable drive with him. Would not hesitate to recommend him to anyone. Thank-you. Aug.2014

  • We had a fantastic cycling honeymoon (even the hills and rain!) and thoroughly enjoyed all the B&Bs, Hotels and locations. All routes were very clear - Dave made sure we knew exactly what we were doing each day (cycling holiday novices) and selected good quality hybrid bikes (comfy seats too!). We would like to say a HUGE thank you!! Aug.2014

  • Thanks for making it so easy to plan our cycle trip. It was great to have someone so knowledgeable, helpful and friendly. June 2014

  • A brilliant, friendly service and a most welcome sight at the end of a long hard cycle ride. Great company on journey back to iIlfracombe. Nothing too much trouble. No real improvements to suggest you just need to shout about your services more. May 2014

  • Excellent bespoke service! Great to deal with someone who understood exactly what we needed. Very reassuring and prompt responses throughout Thank you very much - we both really enjoyed the holiday - Fran and Marion, June 2013

  • Already left contact details with all the B&B's we stayed with. A great service, great value. We will definitely be using your services again. - June 2013

  • Thanks for providing a great service, really appreciated your prompt responses to all my questions when we were planning our trip.

  • Thank you, a really helpful service and I would use Devon by Bikes again. And as business grows you may need a bigger bus/back up driver! Keep doing what you're doing Dave - it's a great service. March 2013

  • Thank you very much for our hassle free pick-up and transfer. Great to meet you and thought bringing your camera and taking photos was a very nice touch. We all thought it went very smoothly. Best wishes in taking the business forwards and wish you all the success for the future. Many Thanks Keith, Gary, Neill, Neil Devon c2c June 2012

  • Excellent flexibility on the final pick up made it so much easier to relax and not worry about deadlines. Lots of helpful tips and advice were also appreciated. Would have been very difficult to do this trip without your support. Aug 2012

  • Dave provided an excellent service both before the start of the trip and during our time away, meeting our requirements for being able to hire bikes, be picked up in one location and drop the bikes off three days on in a completely different place. We were particularly grateful for the assistance when one of the bike tyres ruptured whilst in a small village on a Saturday evening. I would definitely use the company again and highly recommend it for anyone contemplating a similar trip. Peter - Aug 2012

  • Dave put a complete package together, tailored to our needs and ability, taking all the strain out of organizing a cycling holiday and leaving us to just get on and enjoy it. We look forward to using him again next year. May 2012

  • The service was brilliant. We reckoned it saved 100 and 8 man hours driving by using you and not taking 2 cars. The regular communication before and flexibility to work with our plans was brill. It was great to be driven by a cycling fan and to hear some of your tales. Good luck with your business. June 2012

  • Excellent service. Just what we needed to get to the start of our one way cycle trip. Aug 2012